Privacy policy
Forage IQ (“Forage IQ,” “we,” “us,” or “our”) operates the website Forageiq and the Forage IQ platform (collectively, the “Services”). We are committed to protecting your privacy and being transparent about how we collect, use, and safeguard information related to farmers, producers, partners, and visitors.
By accessing or using our Services, you agree to the practices described in this Privacy Policy.
Information We Collect
A. Information You Provide to Us
We collect information you voluntarily provide, including:
- Contact Information: Name, email address, phone number, organization/farm name
- Account Information: Login credentials, subscription plan, user roles
- Farm & Operational Data: Field boundaries, crop types, growth stages, harvest preferences
- Communications: Messages submitted via contact forms, support tickets, emails, or investor inquiries
- Billing Information: Subscription details and payment metadata (payments are processed by third-party payment providers; we do not store full payment card details)
B. Automatically Collected Information
When you use our website or platform, we may automatically collect:
- IP address
- Device type, browser type, and operating system
- Usage data (pages viewed, features used, session duration)
- Log files and performance metrics
This data helps us maintain platform performance, security, and usability.
C. Agricultural, Sensor & Field Data
As part of providing precision agriculture services, we may collect and process:
- Crop height measurements (manual or sensor-based)
- GPS-linked field location data
- Weather and climate data (localized forecasts, historical conditions)
- Yield, harvest timing, and operational metrics
This data is used solely to generate analytics, predictions, alerts, and insights for your operation.
How We Use Your Information
We use collected information to:
- Provide and operate the Forage IQ platform
- Deliver AI-powered harvest insights and alerts
- Analyze crop growth, weather, and readiness
- Manage accounts, subscriptions, and free trials
- Communicate service updates, alerts, and support responses
- Improve platform features, accuracy, and performance
- Conduct research and product development (using aggregated or anonymized data)
- Comply with legal, regulatory, and contractual obligations
Alerts & Communications
Users may receive:
- SMS, email, or in-platform alerts related to harvest windows, weather risks, and tasks
- Account, billing, and support communications
You may manage communication preferences through your account settings or by contacting us.
4. Cookies & Analytics
We use cookies and similar technologies to:
- Remember preferences
- Analyze site traffic and platform usage
- Improve performance and user experience
You can control cookie behavior through your browser settings. Disabling cookies may limit certain features.
5. Data Sharing & Disclosure
We do not sell personal or farm data.
We may share information with:
- Service providers (hosting, analytics, payment processing, messaging services)
- Legal authorities when required by law or to protect rights and safety
- Business successors in the event of a merger, acquisition, or asset sale
All partners are required to maintain appropriate confidentiality and security standards.
6. Data Ownership & Agricultural Data Rights
You retain ownership of your farm and operational data.
Forage IQ uses this data only to:
- Deliver contracted services
- Improve predictive accuracy and platform reliability (using anonymized or aggregated data where possible)
We do not use identifiable farm data for advertising or third-party marketing.
7. Data Security
We implement administrative, technical, and organizational safeguards designed to protect your information against unauthorized access, loss, misuse, or alteration. While we strive for strong security, no system is 100% secure.
8. Data Retention
We retain information:
- As long as your account remains active
- As needed to provide services and comply with legal requirements
- In anonymized form for analytics and research
You may request deletion of your account and associated data, subject to legal or contractual obligations.
9. Your Privacy Rights
Depending on your location, you may have the right to:
- Access, correct, or update your information
- Request deletion or restriction of processing
- Object to certain data uses
To exercise these rights, contact us using the information below.
10. Children’s Privacy
Forage IQ is not intended for use by individuals under the age of 13 (or higher where required by law). We do not knowingly collect personal information from children.
11. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies independently.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Services indicates acceptance of the revised policy.
13. Contact Us
For questions, concerns, or privacy requests, contact us at:
Forage IQ
- Email: contact@forageiq.com
- Support: support@forageiq.com
- Phone: 1-800-FORAGE-IQ
- Website: https://forageiq.com